At London Furniture Online we understand that buying furniture via a website can be a daunting experience.  However, we are confident that you will not only find the item of your dreams amongst our 10,000+ collection but you will also love our customer service and the ease with which your order is handled and then subsequently delivered.

In addition to great customer service London Furniture Online offer the following peace of mind guarantees:

10 day money back guarantee

At London Furniture Online we are confident that you will be delighted with your purchase and that you wouldn’t dream of parting with your new furniture.

However, in the unlikely event that you should want to return your order we offer our customers a 10 day money-back guarantee (from the date that the goods are delivered to you).

View our terms here

Price Promise

Our price promise is simple, if you find the same products being sold for a lower price by an online retailer, we will match the price!!

View our terms here

Free Delivery

For most people delivery of the fabulous furniture featured on will cost nothing!! That’s no cost unless you happen to be fortunate enough to live in certain parts of Northern Scotland*

We believe that the prices we display on our site should be the price you pay (we know how annoying it is to think you have found a good price only to realise that hidden extras such as delivery need to be added).

Therefore all our prices are fully inclusive of delivery!

View our terms here

Safe and secure shopping

To ensure maximum security all payments made via our website are handled by Secure Trading. Using state of the art encryption technology Secure Trading provide an incredibly advanced level of security to the sensitive information you provide to us. As our partners we are proud that Secure Trading are certified as level 1 compliant with Payment Card Industry (PCI) security standards. We know of no documented cases of credit card fraud resulting from the use of our secure shopping system.

View further details here

Questions anyone?

We have tried to answer as many of the questions you may have as possible on our frequently asked questions page.  However, should you still have any questions or want to discuss your requirements further then please do not hesitate to contact us by:

Phone:  0203 0111124


Or alternatively send us a tweet to @londonfurn or message us on Facebook.

We look forward to hearing from you!!